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Dear Business Partner,

We are writing to formally announce that from December 1st, 2019, Casamua Digital will be changing our business model and pricing policy for vendors registered on our platform.

Our changes will be on the following

  1. Partners profile will be managed according to the standards of Casamua. Password is reset for security measures for inactive accounts.
  2. Casamua will assign jobs to Partners, booking schedule and payment collections from customers.
  3. Casamua manages online payment gateway, payment is collected from customer and transferred transferred to Partners within 7 working days.
  4. Pricing for transaction fee to Partners for each job is minimum RM20 or 20%, or whichever higher based on sales price.
  5. Casamua will send invoice to Partners for transaction fee.
  6. Jobs assigned to Partners must not be re-assigned to third party or cancelled in less than 72 hours or no-show for service work. Partners must inform before 72 hours of any changes to schedule or unable to do task.

Please do not hesitate to get in touch with your regular contact us in case you have any further questions to our email support@casamua.my.

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